eHealthTech’s commitment to “compliance” is evident in every aspect of our operations. While our primary goal is to achieve the highest possible reimbursement to which our clients are legally and ethically entitled to, we always work in a manner that fully complies with both the letter and the spirit of all applicable guidelines and regulations.
The Compliance Program is under the direction of the eHealthTech Compliance Manager, who oversees quality from the original medical record through the coding process and ultimately through billing and collections. This written plan incorporates the guidelines defined by the “Compliance for Third Party Billing Companies” from the Office of the Inspector General (“OIG”) of the Department of Health and Human Services (“DHHS”), the Center for Medicare and Medicaid Services (“CMS”), and specialty organizations such as ACEP and ASA.
A key component of compliance is correct coding for all services. eHealthTech’s professional coders are all Certified and members of AHIMA. To ensure they are informed regarding the latest changes in coding guidelines, each is required to earn continued medical education (“CME”) credits throughout the year. eHealthTech subscribes to industry newsletters, including Medicare Part B News, to stay abreast of upcoming changes in coding and reimbursement. The plan is maintained as needs evolve and management ensures eHealthTech is continually following its own written program.
eHealthTech’s clients may rest assured that their billing is being handled accurately, professionally, ethically, and in complete compliance with the above-referenced regulations and guidelines at all times. Our account managers regularly review accounts with our coders and auditors to improve communications and fine-tune processes to continually improve data quality and integrity and keep our clients fully informed through regularly scheduled meetings and notices.
To download a .pdf of our HIPAA Business Associate Agreement, click here.